How we operate with covid-19…
We want to continue honoring your safety, so we are conducting business with slight adjustments.
• A very limited schedule: as you know, we have always kept our office honoring social distancing. We have increased our time in between patients to be 30-45 minutes.
We are stopping all community room treatments. If you would like a SOAK treatment for at home, we have kits available. If you need a community treatment, please reach out to me to arrange a SUSTAIN treatment.
• If you have an appointment: you may enter the office no earlier than 5 minutes prior to your appointment time. Only 1 patient is allowed into the office at any time.
• Your Temperature will be taken and recorded as you enter the office. If you have a temperature of 99.9, I will refer you to a biomedical practitioner to monitor changes in your health.
(A fever is considered at 100.4, but I am choosing to air on the side of caution and turn you away at a reading of 99.9)
I am also monitoring our, Dustin and I's, temperature throughout the day, these will be recorded in our cleaning records.
I am not treating anyone in-person who is showing symptoms. If you are being monitored, I am happy to support via online visits or herbal medicine drop-offs.
• We have a PPE station at the entrance: hand sanitizer, masks, thermometer. Each room is equipped with wipes, sanitizers, tissues, foot operated trash cans. And we are adhering to a strict cleaning process after and before each patient.
• You have to wear a mask to enter the office, as per our county mandated safety protocols. A cloth mask is appropriate. I will wear surgical masks in the office. This is an appropriate safety measure for Health Practitioners who are not actively treating COVID-19.
• A copy of our Exposure Control Plan is available for you to read, if you so desire.
• Cancellation fees are waived: if you do not feel well, please do not come in. We are not adhering to our strict cancellation policy. Any new symptoms of: cough, shortness of breath, fever, feverish, chills, fatigue (new), sore throat, loss of taste or smell, nasal congestion (new), muscles aches (new), or diarrhea, need to be monitored by a biomedical practitioner.
It is incredibly important to understand, and to be reminded, that this virus is spread from close person-to-person contact through INHALED AIRBORNE RESPIRATORY DROPLETS when an infected person SNEEZES or COUGHS.
For this reason, I ask you to NOT sneeze/cough into your sleeve. This is where the virus can hang out, and spread from touch. Use a tissue, or better yet, toilet paper which you flush immediately (if possible). Wearing a mask stands to reason that the transmission is minimized, as we are containing our respiratory droplets from spreading.
If you’re looking for more ways to protect yourself and your loved ones, check out the CDC website.
Thank you so much for sticking with us. We look forward to supporting you during these challenging times.
Sincerely,
Dr. Stephanie and Dustin